Reliance broadband plus
recently bought a new reliance netconnect broadband plus unlimited data p[lan with device , executive promised me speed of 1.5 mbps speed upto 10 GB , and 300kbps after 10 GB usage ,
But i got speed which never crossed 256 kbps , so i called executive , he said i cannot do anything because whatever we say is what the company people said during training , so he gave me customer care number.
I called their customer care , they are shockingly rude and abusive and they said , what you are getting is very good speed and you should be happy about what you are getting and 3.1 mbps what we mention is only the maximum speed and we can guarantee you minimum speed of 144 kbps ,
I cancelled my connection …
So beware of reliance netconnect broadband plus unlimited plan ….
it is better to ask for demo …..When I wanted to buy Reliance Netconnect I went to their shop and asked the details of the speed, Cost, coverage, etc.
They explained very well so i decided to buy.
The next day I went to that shop with money to buy it. But, before buying i asked the sales executive to show me demo. He showed me and asked me to use it. First I typed speedtest.net and it took more than 2 min to load the page and next I typed youtube.com… 45 seconds video.. Waited for some time but it Didn’t even finished buffering still I said thanks to him and left the shop… It’s in the middle of the city… have seen so many people complaining about internet service providers , we can cancel the connection but we will loose money in term of device cost and activation cost , and we loose money for mistakes of those bloody ISPs ,
reliance broadband plus
Is it possible to do something , like some compaign or protest in front of their head office or regional head ofice with help of some media , egypt changed their president , cant we change the attitude of some private company , we have to protest and teach a lesson … please share some thoughts for this….File a complaint in LOCAL DISTRICT consumer court & ensure that you follow up to the conclusion & don’t fear at all, courts are very helpful, I have been there many times now.
There is a online forum too where you can post the complaints & that deters the other users from buying their useless products.
Indian Consumer Complaints Forum
Consumer complaints
NEVER BUY ANY PRODUCT WITHOUT A DEMO TO YOUR SATISFACTION, TAHT,S YOUR RIGHT AS CONSUMER BUT IF YOU DON’T EXERCISE THEN YOU ARE TO BE BLAMED.